Privacy Policy

(1) Introduction

This Privacy Policy explains how LoveFit (“we”, “us”, “our”) collects, uses, and protects personal data when you use lovefit.app (the “Website”) and related services (the “Service”).

By using the Website, you acknowledge that your personal data may be processed as described in this Privacy Policy.

(2) What data we collect

Depending on how you use the Service, we may collect the following categories of data:

• Partner names you enter during the test (if provided).
• Answers to test questions.
• Email address (if you provide it for delivery or support).
• Technical data (e.g., IP address, browser type, device information, logs).
• Payment-related information processed by our payment provider (Paddle). We do not store full card details.

(3) How we use your data

We use your data to:

• Provide the Service and generate your compatibility Report.
• Deliver your Report (via email).
• Provide customer support and respond to inquiries.
• Maintain the security and stability of the Service.
• Prevent fraud and abuse.
• Improve the Service and fix technical issues.

(4) Legal basis for processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions with similar laws, we process personal data based on one or more of the following legal grounds:

• Performance of a contract (to provide the Service and deliver the Report).
• Legitimate interests (to keep the Service secure, prevent abuse, and improve functionality).
• Consent (for optional features such as certain cookies, if applicable).
• Legal obligations (when required by law).

(5) AI-generated content and user inputs

The Service may use AI technologies to generate parts of the Report (“AI Output”).

You understand and agree that AI Output may be inaccurate, incomplete, or not suitable for your situation. Please do not submit sensitive personal data (medical information, financial data, passwords, etc.).

(6) Cookies and similar technologies

We may use cookies or similar technologies to ensure basic functionality and improve the user experience. Where required by law, we will ask for your consent before using non-essential cookies.

(7) Sharing data with third parties

We do not sell your personal data. We may share data only with service providers that help us operate the Service, such as:

• Paddle (payment processing).
• Hosting and infrastructure providers (to run the Website and backend).
• Email delivery providers (if we send reports via email).
• Analytics tools (if enabled, to understand usage and improve the Service).

These providers may process data only to perform services for us, and where applicable, under their own privacy policies.

(8) Data retention

We keep personal data only as long as necessary to provide the Service, deliver the Report, resolve support requests, comply with legal obligations, and prevent fraud and abuse.

(9) Data security

We use reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

(10) International data transfers

Your data may be processed in countries other than your country of residence (for example, where our hosting or service providers operate). Where required, we take steps to protect your data in accordance with applicable law.

(11) Your rights

Depending on your location, you may have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to certain processing.
• Withdraw consent (where processing is based on consent).

To request any of these, contact us at support@lovefit.app.

(12) Children

The Service is not intended for individuals under 18 years old. We do not knowingly collect personal data from children.

(13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on the Website. The updated version will include a new effective date.

(14) Contact

Support email: support@lovefit.app

Website: lovefit.app